• AU
  • AUD
    • Track Order
    • Search
    My wishlist
    Account Information
    My Account
    My Orders
    Carts
    Stock Notifications
    My Wishlist
    Logout
    Cart
    A-E
    F-O
    P-R
    S-Z
    Brands
    Gender
    Weight
    Options
    Style
    Brands
    Gender
    Weight
    Options
    Style
    Brands
    Style
    Brands
    Gender
    Weight
    Options
    Style
    Brands
    Gender
    Style
    Brands
    Options
    Style
    Brands
    Gender
    Style
    Brands
    Gender
    Style
    Brands
    Gender
    Style
    Brands
    Options
    Categories
    Country
    Langauge
    Wordans
    My Orders
    Track Order
    FAQ
    Contact us
    Who We Are
    Payment Methods
    Shipping Methods
    FAQ
    Contact
    Glossary
    Quantity Discounts
    Custom-made clothing
    Our brands
    Track Order

    FAQ

    order issues
    order issues
    Where is my order?
    Can I ADD or CHANGE items?
    Can I cancel the order?
    What does “Pending” mean?
    What does “Processing” mean?
    What does “Partially Shipped” mean?
    What does "Cancelled" mean?
    What do I do with my damaged item?
    Why did I not receive a confirmation email for my order?
    delivery
    delivery
    When will I receive my order?
    Where is your warehouse located?
    Where are you located?
    Can I pick up my order?
    payments/ promos/ coupons
    payments/ promos/ coupons
    What is a coupon code?
    What promotions do you have right now?
    technical
    technical
    How do I contact you?
    Do I need to create an account to shop with you?
    Do you have a paper catalog you can send?
    How do I subscribe to the Newsletter?
    products / stocks / quotes
    products / stocks / quotes
    Can I get a quote of printed garments?
    Can I get a quote?
    The items that I'm looking for are out stock. When will they be available again?
    returns/ refunds
    returns/ refunds
    How do I get a refund/return?

    The answers provided in this FAQ section are intended for general informational purposes only. In the case of any inconsistencies or discrepancies between the content in this FAQ and our Terms and Conditions, the Terms and Conditions will prevail. For more detailed and legally binding provisions, please refer to our Terms and Conditions.

    Where is your warehouse located?

    Our warehouses are mainly located in North American and Europe. Therefore, there is a chance that your order's items have to be ordered from overseas. So, please bear in mind that there is a possibility that your order might get stuck in customs.

    *Please note that if your order is stuck in customs we have no control over it and we cannot assume responsibility for it.

    Contact Us
    Contact Us
    Let Us Help
    Let Us Help
    Our Company
    Our Company
    Payment Methods
    Visa Mastercard American Express Apple Pay
    Shipping Methods
    DHL Australia Post
    Contact Us
    Contact Us
    Let Us Help
    Let Us Help
    Our Company
    Our Company
    Netenders e-commerce 2024. All Rights Reserved
    General Terms & Conditions  |  Privacy Policy  |  Cookies Policy  |  Site Map